Emirates Consulting Group

The Relationship Manager is assigned to a book of business and is responsible for ensuring growth, retention, and servicing of client relationships. This job is responsible for retention of existing business through deepening relationships with key decision-makers and partners while driving plan outcomes through alignment with best practices in retirement plan design, efficient plan administration, and delivering lifetime income solutions.

  • Build existing relationships with important points of contact
  • Create strategy for client accounts to maximize usage, advancement and revenue
  • Present product offerings and solutions in a detailed, educational and an informative professional manner
  • Seek to uncover new business with existing clients
  • Be a driving force behind grown activities and strategies
  • Maintain efficient and effective communication across numerous teams (Development, Operations, Sales, Support)

 

QUALIFICATIONS

  • BS/BA in Business, Marketing or Communications
  • Experience in Higher-ed is a plus
  • 2-3 years of sales experience or customer relationship management preferred but not required
  • Experience with web applications (SAAS) preferred but not required
  • High level written and verbal communications abilities
  • Demonstration of project management skills and problem-solving abilities
  • Experienced presentation abilities, ability to speak to high levels including senior executives
  • Time management and organization skills with high attention to detail
  • Outstanding analytical, interpersonal and planning skills
  • Willingness to travel
  • Ability to work alone along with being part of a team
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