Concierge – Real Estate

We are looking for a Concierge to join our team.

• Concierge/access control while displaying outstanding customer service.
• Answers or respond to alarms/radios (on site) as dispatched and notify manager or on-site team for further instruction.
• Monitors and authorizes entrance and departure of employees, visitors, future and current residents into site via access gates and lobby door.
• Write reports of daily activities.
• Assist residents with any questions or minor customer service-related items or refer to office personnel.
• Warns persons of rule infractions or violations.
• Audits parking garage and ensure parking rules are followed or notify towing company as needed and sign for towing with manager approval.

QUALIFICATIONS

• Must possess a high level of integrity.
• Must be tactful and courteous in dealing with visitors, staff, vendors and others.
• Must possess the ability to maintain and meet consistent attendance and punctuality standards.
• Neat and professional appearance.
• Friendly and professional demeanor.
• Ability to provide exceptional customer service with guests, vendors, future and current residents.
• Ability to handle common and or crisis situations efficiently and effectively.
• Solid ability with computers and smart phones to include word process and email.
• Customer Service: 1 year (Required).