Sales Supervisor – Retail

In support of our mission, we are seeking a Sales Supervisor to join our Retail Operations team.

RESPONSIBILITIES

• Manage, support, and develop a team of retail associates
• Onboard new hires while still coaching existing team members
• Communicate Company’s values and brand philosophy to your team and to customers alike
• Ensure that your team is providing the best customer service possible, by providing such service yourself
• Take ownership of in-store processes and operations and help define Company’s SOPs
• Help run an efficient and growing retail business; optimize store operations and customer journey
• Be a point person for HQ counterparts and colleagues; assist in marketing events and programming at the store.

REQUIREMENTS

• Excellent communicator with a passion for people
• Comfortable working with all types of personalities
• Maintains cool under pressure
• An effective and expedient problem-solver with a keen attention to detail
• Positive attitude and feels there are no task too small and no task too large
• Eager to be at the frontline of a fast-paced and growing company
• Enjoy working in a fast-paced and ever-changing environment