Emirates Consulting Group

Responsibilities:

  • Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
  • Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
  • Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
  • Creates and/or acquires training procedure manuals, guides, and course materials.
  • Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
  • Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
  • Assesses training materials prepared by instructors.
  • Evaluates program effectiveness through assessments, surveys, and feedback.
  • Maintains knowledge of the latest trends in training and development.
  • Prepares and implements training budget; maintains records and reports of expenses.
  • Performs other related duties as required.

Required Skills

  • Excellent verbal and written communication skills.
  • Strong presentation skills.
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development.
  • Extremely proficient with Microsoft Office Suite and related program software
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